We’ll be at Internet World 2008 at Earl’s Court from April 29 – May 1, so please drop by and say hello. You’ll find us at stand E529, in the East building on the left hand side. We’ll be happy to discuss anything to do with web writing (actually, pretty much anything at all), from [...]
Posted by Martin Wake to events, Face to face, Internet World, Meatspace, Web writing
For those of you interested in learning more about web writing, there’s another series of our popular open courses coming up. On 27 May and 1 July we’re running our usual double-whammy: Writing for the web in the morning, and Writing for search in the afternoon. On 24 June we’re introducing a new course, Writing [...]
Posted by Martin Wake to events, Tone of voice, Training, Web writing, writing for email, Writing for search
I notice that the customer service desk in every Sainsbury superstore now sits under a banner that says not “Customer service” but “Here to help”. It’s a reminder that real-world retailing often has some useful lessons for online best practice (they’ve been using eyetracking for years, too). That Sainsbury’s sign is a great example of [...]
Posted by Dan Fielder to style, Tone of voice, usability, Web writing
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