Unsubscribe me (let me go): making email opt-outs easy

Have a little respect for your users: don’t get in their way when they want to leave.


1 Comment »

Ten ways to generate promotional hooks

It’s Christmas – you must read our blog! (or: are seasonal hooks so last season?) Sick of reading Christmas-themed content? Well get ready for a barrage of New Year emails, followed by Valentine’s Day messages, with Easter promotions hot on their heels. Then of course, there will be the “get ready for summer” emails, closely [...]


No Comments »

Online forms: how to get the copy right

The web is a highly transactional space where people come to trade information, products and services. Many businesses stand or fall on their ability to generate leads and sales through their sites. In such a world, the piece of content that matters most on your site is often the online form. It’s where you convert [...]


2 Comments »