50% of usability problems are text fixes, says Jakob

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Posted by Catherine Toole on 28 May 2009 at 17:04

Categories : copy writing

More than half of all website usability problems are to do with text and can be resolved by copy fixes, says usability guru Jakob Nielsen.

Speaking with me at an event last week, Nielsen confirmed what we have long suspected: that because the web is essentially a word-driven medium, getting the words right is the key to a successful online experience.

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Comments

L’Alambic du vendredi 19 juin — Michae
19 Jun 2009 at 16:13

[...] 50% of usability problems are text fixes, says Jakob: J’ai beau croire que Jakob Nielsen est souvent un peu dépassé, cette fois il m’a fait plaisir. Et dire qu’on accorde des fortunes en tests d’utilisabilité pour savoir si l

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