Sticky Content | Digital copywriting

We’ll be at Internet World 2008 at Earl's Court from April 29 - May 1, so please drop by and say hello. You’ll find us at stand E529, in the East building on the l » more

For those of you interested in learning more about web writing, there’s another series of our popular open courses coming up. » more

I notice that the customer service desk in every Sainsbury superstore now sits under a banner that says not "Customer service" but "Here to help". It's a reminder that real-world retailing often has some useful lessons for online best practice (they've been using eyetracking for years, too). » more