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We'll be running a copy clinic at our stand at Internet World from 27-29 April – we hope you’ll be able to join us there. » more
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Understanding more about how customers experience your copy content can have an immediate and cost-effective impact on your business. Sticky Content's CEO Catherine Toole will be speaking about customer care content and brand tone of voice at Nielsen/Norman Group's Usability Week conference in Londo » more
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It’s 7.30am on day two of Nielsen’s Usability Week in Caesar’s Palace Las Vegas and let’s just say I’m pleased they’re pumping pure oxygen into the casinos... » more
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Nerves kick in as I weave my way past rows of fat people munching on fried chicken and simultaneously shoving coins into slot machines. I’m looking for Caesar’s Palace Conference Center but all I can see is a giant bust of Nero and rows of busy blackjack tables. It’s 8am. » more
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Vote for the word or phrase you'd most like to see removed from the web - best suggestions will feature at ad:tech 2009 Following our recent post on 11 words to ban from your website, we » more